Return Policy

Introduction

At Befikr.co.in, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your product, you may be eligible for a return or exchange as per the terms outlined below.

Eligibility for Returns

To qualify for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Certain items, such as undergarments, cannot be returned for hygiene reasons. Please ensure that the product is returned within the specified return window, which is 7 days from the date of delivery.

Return Process

To initiate a return, please contact our customer service team at returns@befikr.co.in with your order number and reason for return. We will guide you through the return process and provide you with the necessary details to return your product.

Return Shipping

You will be responsible for paying the return shipping costs unless the product is defective or damaged upon delivery. In such cases, we will cover the shipping charges. Please ensure that the product is securely packaged to prevent any damage during return transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that the refund amount will exclude shipping fees (if applicable).

Exchanges

If you need to exchange a product for a different size, color, or a replacement, please contact us at returns@befikr.co.in. Exchanges are subject to product availability, and we recommend checking stock before initiating an exchange request.

Non-Returnable Items

Some items are non-returnable, including gift cards, personalized products, and items purchased during clearance sales. Please review the product details before making a purchase.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photo evidence. We will arrange for a replacement or refund as per your preference after verification.

Contact Us

If you have any questions regarding our return policy or need further assistance, please reach out to us at returns@befikr.co.in. We are here to help ensure a smooth return experience for you.